Pixie Glow Candles Customer Service
Contact Us
If you have questions or comments, please feel free to contact us.
Privacy and Security (Effective date of this privacy policy is October 15, 2009)
Thank you for visiting www.pixieglowcandles.com. We are committed to honoring and protecting your privacy while providing you with a great on-line and shopping experience.
Use of Information
When you visit this web site, certain information is collected. This information is used to determine traffic patterns and to manage and improve the web site. We will also use this information to contact you, respond to your inquiries, and to process your order.
Cookies
Cookies are bits of data that a web site can send to your browser and may then store on your hard drive. Although we use cookies in conjunction with certain web site features, they do not include any personal information.
Security
Pixie Glow Candles takes reasonable precautions to protect the privacy of your information. Our web site utilizes SSL secure servers software. Any personal information you provide is encrypted while being transmitted over the internet.
Shipping Rates
For orders up to $100.00 placed inside the United States, or being sent to FPO and APO addresses, our shipping rate is $8.50. All orders which total over $100 will be charged an additional $8.50 for each subsequent $100 order. Orders are shipped via the US Postal Service in Flat Rate shipping boxes. This provides an excellent method of shipping and will deliver your order in the most timely fashion. Orders will be shipped within 1-2 business days of placing the order.
Please contact us for orders outside of the continental United States. Most orders can be shipped for under $25.00 and arrive in 6-10 business days.
Returns & Exchanges
We value and appreciate your business. If you would like to exchange or return an item for any reason, please enclose the unused portion of your merchandise and send to the address below. Customers will be responsible for shipping costs of any items being returned. Please include a note with your name and phone number. We cannot accept returns sent C.O.D.
Pixie Glow Candles
PO Box 361
Hummelstown, PA 17036
Disclaimer of Liability
IN NO EVENT SHALL PIXIE GLOW CANDLES, AGENTS, OR REPRESENTATIVES, BE IN ANY WAY LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER, ARISING FROM OR RELATING TO THE USE OF OR INABILITY TO USE THIS SITE OR THE CONTENT, MATERIALS AND FUNCTIONS THEREOF, OR OF ANY LINKED WEB SITE, OR OTHERWISE RELATING HERETO, REGARDLESS OF WHETHER THE SAME ARE FORESEEABLE OR IF PIXIE GLOW CANDLES WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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